Rapid technological advances have altered the retail landscape in ways unimagined even a few years ago. Today’s customers are more demanding, informed and unforgiving of failure. As a result, retailers across the world are trying to come up with new, innovative ideas to attract and retain customers, improve brand loyalty, and provide a better shopping experience each time.
Our friends at Retail Vision recently completed a study involving around 40 experts from the industry. Some of the most interesting opinions and predictions for the future of retail have been compiled below in a useful infographic. Have a look!