How To Prove To Your Customers You Value Their Feedback

Gathering feedback is an inevitable result of running a business. Whether it’s through social media channels, comment forms, support tickets, or simple emails, your actions will attract praise or criticism from your customers regardless of whether you welcome it. You should welcome it, of course: [...]

[Q&A] Karen from Sew Creative on SnapRetail’s Managed Marketing Services

Our Director of Customer Support, Justin Shoup, interviewed a current SnapRetail subscriber to get the scoop on her online marketing! JS: I’m here with Karen from Sew Creative in Ashland, OR. Karen recently signed up for our Managed Services package where one of our [...]

Customer Feedback for Small Business

Your store may not have a physical "suggestion box," but there are many new ways to find helpful feedback that may not be so obvious. The more you know your audience, the better you can tailor your messaging to resonate with their interests and needs. [...]