Retail employee turnover is on the rise – jumping from 76 percent in 2017 to 81 percent last year. Retaining quality employees is an issue that every company faces, and it’s one that directly affects the bottom line. A recent study from WorkJam found [...]
A disparity in accountability can present a challenge for the leaders because they can’t simply rely on highly engaged employees when others who are uncommitted are setting a workplace designed to frustrate the engaged team members. Leaders will never achieve a highly engaged workplace [...]
Hiring the right person to help grow your business is a big job, and one that takes quite a bit of thought and preparation, especially if you are a small business owner. Many employers feel pressure to get someone into a position quickly in [...]
How engaged do you think your employees are? This might not seem like the most pressing concern when running a small business. You may think you have too much to focus on to worry about whether your people enjoy their work or not. However, [...]
Taking a vacation can be tough when you have a business to run. You might feel like getting out of town will cause more headaches than it’s worth sometimes. However, with some clever tips and tools, you can leave your work running smoothly and [...]
One key to creating an excellent retail experience for your customers is to know your customers well enough that you can anticipate their needs and the type of merchandise or services they will gladly purchase. Nothing is worse than bringing in merchandise that you [...]